Technical support and service

PRE-SALES SERVICE

As soon as we received your detailed pump working requirements, Ruite professional technical engineer team will provide a official offer with the optimal solution for you within 24 hours.

Following main points are important for model selecting:

1. Capacity:__m3/h
2. Head:__ meters
3. Slurry Specific Gravity:__ 
4. or other special requirements.
5. Considering on-site application,There are three kinds of seal arrangement for your choose(Packing Seal, Expeller seal, Mechanical Seal).
6. Please tell us the characteristics of the slurry, including PH, particle size, etc, It is helpful to Ruite technical engineer for choosing which materials are more better in your application.

IN-SALES SERVICE

All Ruite pumps and spares will be in strict accordance with ISO quality control process. Ruite professional sales man will update production status to you in each manufacturing phase. Ensure all customers know well about the processing technology and pump quality. When the pumps or spares are finished for delivery.The real photos will be also sent for your confirmation.

AFTER-SALES SERVICE

Ruite Pump has experienced after-sales engineer team more than 20 years. These technical engineers will provide full support to you 24x7! Including training,installation guide,maintenance etc. If it is requested, Ruite technical engineers are available for serving overseas.

TECHNCIAL DOCUMENT SUPPORT

Technical data sheet,Performance curve,Installation drawing,Assembly drawing.Brochures,Operation manuals and other technical literature etc.